Self-Storage Facility in Bangalore: What to Expect on Your First Visit
Using a self storage facility in Bangalore for the first time? Here's what to expect, what to ask, and what StowNest provides.
Many people think that using a self storage facility in Bangalore for the first time is complicated. But it’s actually quite simple. To begin, you will call customer support to set up either a pickup or to schedule a time for you to bring your items to the warehouse yourself. Items in the warehouse are scanned in, tracked, and moved to a secured and monitored space. You can check your items at any time using the app.
The Part Nobody Tells You About
Many are apprehensive the first time they use storage because they don’t know what to expect. Do I have to do anything to unlock my storage? Will someone be there? If they have questions, what if they ask me something I don’t know? Am I putting my stuff at risk?
It’s alright to have these questions. No one knows storage procedures when they first start using it. This guide walks you through some of the more common storage procedures to help you understand what to expect the first few times you use storage.
Step One: A Phone Call, Not a Surprise Visit
Here's the first thing worth knowing. A storage facility in Bangalore like StowNest isn't a place you just walk into. Everything at StowNest begins with a call to our customer support team.
You give them a broad outline of what you want to store and how long for. The support team takes you through how it works, quotes you, and assists you to figure out the best way to store with us.
It helps to have a list broadly detailing what you want to store before your call. You don't need to be precise. "The sofa, the double bed, a wardrobe and about 10 boxes" works.
Step Two: You Choose How to Get Your Things There
There are two ways to do this, and neither way is better than the other. It's completely up to you to decide which one suits you best.
Option one: we pick it up. This means that our team comes to collect your items, so you won't have to arrange for a truck or ask a friend to help you. This is usually the easiest option if you're very busy or have heavy furniture to move.
Option two: you pick it up. If you'd rather pick your items up yourself, you can do that too. Just be sure to arrange for customer support to make the items available for you when you arrive.
If you'd like to see the warehouse before deciding, you can ask customer support if that's possible. They may be able to work that out for you.
What Happens to Your Stuff Once It's in Our Warehouse?
People are most concerned about this part, so here is what actually happens:
Each item is barcode-tracked. Your sofa won’t just be “recorded” as “a piece of furniture.” Your boxes won’t be “recorded” as “a pile of boxes.” Each item has its own unique record. This means your items can be located, even if they are stored separately. If you want a specific box back in 3 months, it can be located and returned to you.
The warehouse has 24 hour CCTV, and regular pest control. Items are insured by StowNest up to ₹2.5 lakhs against theft, fire, and natural calamities. StowNest is also responsible in case your items get physically damaged during the storage or transport process.
You can also verify this for yourself through the app. The app allows you to see stored items in the form of photographs and/or videos.
How Pricing Works
Pricing is based on the items you store, not by a fixed unit size. This means you are not paying for a space you don't need. We are happy to provide you with a price quote based on your actual item list, so you have an exact price prior to deciding to store with us.
What You Can Store
Most people use our storage in Bangalore for household storage: furniture, mattresses, home appliances, boxes of clothes and books, festival decorations, and other miscellaneous items that do not fit in your house anymore. You can call customer support to confirm whether an item can be stored. It is easier to confirm upfront to avoid last minute surprises.
A Few Things to Do Before the Day
In theory these are simple tasks, but performing them will improve the overall process.
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Keep a short list of what you are storing.
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Pack smaller items in sturdier boxes and label them.
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Keep items you may need soon out of the pile (important papers, prescription meds, etc.)
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Take a few pictures of your furniture.
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Drain and clean your fridge or washing machine if you are going to store them.
What Happens When You Want Your Things Back?
You can ask for delivery through customer support, and your items will be brought to your address. If you'd rather pick something up yourself, you can also do that. You just need to plan that in advance through customer support. Either way, you won't need to go dig through a locked unit across town.
Who This Usually Helps
Generally, the first-time storage unit customer in Bangalore is somebody in the middle of something: folks moving between flats with dates that don’t align, doing up a home, or downsizing, or people just running out of space in a small apartment. Chances are, if you are reading this, you’re in good company.
Key Takeaways
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Begin with a call to customer support.
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You can arrange for your items to be picked up, or you can go to the warehouse yourself.
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All items are barcode-tracked and you can see photos and videos of your items in the app.
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The warehouse has CCTV and pest control, and stored items are insured for ₹2.5 lakhs.
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Pricing is based on the items you store, not based on a fixed unit size.
Frequently Asked Questions
1. What is the process for a first time customer at a self-storage facility in Bangalore?
You start with a call to customer support, followed by a choice between pickup or visiting the warehouse yourself. Your items get logged and tracked. You can check on them through the app.
2. How does StowNest work?
Storing is done by item. Each item gets barcoded and tracked. It is stored in a monitored warehouse.
3. How safe is StowNest?
The warehouse has 24/7 CCTV and regular pest control. Stored items are covered up to 2.5 lakhs against theft, fire and natural disasters. StowNest is responsible for the physical damage of stored items and will replace or repair them.
4. What can be stored in Stownest storage?
Furniture, mattresses, appliances, boxes of clothes and books, seasonal decorations, etc. If you are not sure about an item, you can contact customer support before booking.
5. Do I have to supply my own boxes and packing materials?
You can provide your own boxes and packing material or label the boxes yourself and StowNest will do the packing for you. You can use either or both services.
6. How do I retrieve my items from storage?
Contact customer support to arrange for a delivery to your address. You can also arrange to pick up your items yourself.
7. How do I obtain a quotation for self storage in Bangalore?
You will have to call customer support with an approximate list of what you want to store and the duration for which you require storage and they will provide you with a quotation.
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