General Questions

StowNest offers an affordable, high-quality, full-service experience that includes the pickup, storage, and return of your items.

We believe a great storage experience is about:

Careful, efficient packing:

StowNest works with five-star professional moving companies to properly pack and move your items. We photograph and catalog your items so you can keep track of what you store.

A full storage Service:

Our goal is to give you the most value at competitive rates. All StowNest plans include packing materials, packing and moving with professional movers, and the StowNest Satisfaction Guarantee to protect your items from loss or damage.

Secure storage with pickups and returns:

StowNest works with the best local moving and storage companies. We can schedule a pickup or delivery of any item within 7 days.

StowNest works with the best local professional moving companies to help pack and move your items into secure, commercial warehouses monitored 24/7. These professional movers are experienced, insured, and background-checked to ensure the best moving experience for you and your belongings.

Packing

StowNest’s professional moving crews are happy to pack boxes and disassemble furniture, but most customers find it helpful to do some packing in advance. We recommend that you pack small and less-valuable items in advance of your move. No job is too big for the movers, but getting ready in advance will ensure that your StowNest pickup is stress-free and as easy as possible.

Pickup

Our movers will arrive at your scheduled move time. Smaller and less valuable items will be packed together into boxes while larger and more valuable items will be photographed individually before being wrapped and packaged. Have an item that you would like to make sure you can track individually? Make sure to point it out and the movers will make sure to photograph and box it separately. After the load is finished, the crew chief will review your StowNest inventory with you to make sure everything is safe and accounted for.

Storage

StowNest works with secure, commercial storage warehouses that are monitored and secured 24/7. These facilities are closed to the public, assuring that only professionals will be allowed on the premises. These warehouses are typically located outside of city limits in order to get you the best possible rates. The movers will carefully unload your storage from their trucks and organize your items to ensure that they are stored safely and efficiently.

Returns

You can track your stored items at any time – even during the move! Just log in to your StowNest dashboard. Additional pickups and returns/deliveries are billed per mover per hour, with a one-hour minimum. We will return any item within 7 days.

Currently, we are operational in Bangalore.

Just about anything!

Unfortunately there are some items we cannot accept for storage. A good rule of thumb is whether an item would be flagged by airport security. Chances are, that means we can’t store it either:

  1. Liquids (including wine and alcohol)

  2. Food and other perishables

  3. Hazardous materials (e.g., explosives or flammables)

  4. Illegal substances

  5. Firearms and ammunition

Pricing and Billing

StowNest provides a full-service storage experience at self-storage rates. Your rates for storage, pickups, and returns depend on how much and how long you store.

The square footage is calculated by the moving crew when they pick-up your items and load them into the moving truck. This actual amount is based on how your items will be stored in the warehouse - typically items can be stored safely at a height totaling 5-7 feet.

Schedule a pickup or return of your items by logging onto your StowNest dashboard. Additional pickups and returns/deliveries are billed per mover per hour, with a one-hour minimum. We can return items within 7 days.

The deposit is charged upon confirmation of pickup time at sign-up. At the end of pickup, your movers will review and confirm your StowNest inventory with you and you will be charged the first month of storage. The deposit will be refunded to your credit card on file within 3-5 business days.

If your needs for storage change, please contact your StowNest Team. If you have not yet met your minimum storage commitment, early termination fees may apply. We can schedule a return of your items within 7 days, but we advise giving as much advance notice as possible as availability can be more limited in periods of higher demand.

Packaging & Pickups

The movers will help you pack and move just about anything that you would like. Some bulkier or fragile items (pool tables, exercise machines) require special care and should be moved with speciality movers. Our movers do not move or store these items but are happy to provide recommendations. If you have anything that may require special arrangements, please contact the StowNest Team.

Yes! They are included with your plan. Your movers will bring materials for packing and wrapping at the time of pickup.

To schedule a pickup, just sign up at stowNest.com or contact the StowNest Team and we will be happy to help.

To ensure security and privacy, we only use commercial warehouses which are closed to the public. Unfortunately, this includes you. However, we are always happy to return any items to you whenever you need them. We can return any items within 7 days, but if you need something even sooner, please let us know and we will do our best to help!

Yes! Please contact your StowNest Team and we will be happy to coordinate this for you.

Returns

Request a return by logging onto your StowNest dashboard or by contacting your StowNest Team.

Your StowNest Team is here to help! Please contact us directly. We recommend at least 24 hours’ notice so that the time slot is available for other customers.

No. However, a simple online search will identify donation and disposal services that will pick up your items right from your doorstep!

Security and Protection

StowNest works with professional local moving companies to move you into storage. These professional movers are insured, background-checked, and available to help with just about anything that you would like.

Your items are stored in secure, commercial storage warehouses that are monitored and secured 24/7. These warehouses are typically located outside of city limits in order to get you the best possible rates. The movers will carefully unload your storage from their trucks and organize your items so they are stored safely and efficiently.

Your items are important to us! That’s why we work with only the best moving companies with exceptional quality standards when packing, moving and storing your belongings. In addition, we offer free of charge our StowNest Satisfaction Guarantee.

StowNest offers supplemental insurance for an additional fee. Please contact your StowNest team for details.

For items valued at more than 50000 or greater than 2,00,000 in aggregate, StowNest offers supplemental insurance for an additional fee. Please contact your StowNest team for details.